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Our mission at the Trust is to provide a sensitive and caring environment for the children living and working on the streets, who have been forced to dwell on the margins of society. Our vision is a world free from all the barriers which rob these children of the opportunity to realize their dreams.
We believe that the volunteers can help us in taking this vision forward by becoming a part of this organization and contributing in whatever way they can. We also hope that they maintain disciplined conduct during the course of time that they are involved with the trust.
This is why we have developed the following ‘Terms of Reference’ to establish a set of norms for volunteers to adhere to, which seek to ensure you a smooth, safe and productive time with the organization.
DO'S
- Come with an attitude full of acceptance, respect the dignity for your target group and shed all your preconceived notions.
- Try to act as a medium between the staff and the children and not as a resource person.
- For any feedback or any problem, please refer to the volunteer coordinator.
- You are required to bring some authentication for personal identity and authorization.
- Volunteers are required to work with the organization only for normal working hours (10 am to 5pm).
- You are required to develop a dignified relationship with the children.
- You are expected to cooperate with the staff, children and the volunteer coordinator.
- Volunteers are expected to be sensitive to the Gender and Social Roles - In Indian culture it is very rare for the boys to have much exposure with girls of the same age or older, especially western women. You are advised to be very aware of this issue, especially with the older boys.
- Furthermore you are requested to dress appropriately, in accordance with the Indian culture.
DON'TS
- Don't come with a judgmental attitude.
- Volunteers should not give gifts or provide special treatment to any of the children. This can give rise to resentment or other such problems amongst their peers.
- You are advised not to allow / encourage the children to meet outside the organization unless required for organizational purposes. If at all required, permission is to be sought from the centre coordinator.
- Do not create high-brow expectations within the children; let them find their own dreams and aspirations.
- You are advised not to develop any sort of personal relationship with the staff. If you do happen to have any such relationship with any staff member, the organization will not be responsible for any mishaps. And if the relationship affects the dignity and reputation of the organization, the volunteer would be dropped from the agreement and, if necessary, action would be taken against the staff member as well.
- Volunteers should not be involved with any activities that demean the child's integrity and affect them emotionally, mentally or psychologically.
- The organization is not responsible for any activities of the volunteers beyond the organization and after office hours.
- If the volunteers are found being involved in any criminal/inappropriate activity, they will be handed over to the law enforcement agency.
- Any donation in cash must be handed over to the Head Office through the help of Volunteer Coordinator and should not be given to any centers individually.
- If the Volunteers want to bring their friends for a visit to the Trust, they should do so through our City Walk and via the centre directly. If at all it is necessary, contact the Coordinator at the same centre.
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